Important: This Privacy Policy applies to all users of the host51.bet website and app. By using the site, you are considered to have agreed to this policy.
1 Introduction
Host51 is a trusted online gaming platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy clearly explains what information host51 collects, why it is collected, and how it is kept secure.
From the moment you create an account at host51 — through every transaction, game session, and support interaction — your data is treated with the utmost care. Our goal is to give you the confidence to play with complete peace of mind.
This Privacy Policy may be updated from time to time. When changes are made, we will notify you via email or an on-site notice. We recommend checking this page regularly to stay informed.
2 What Information We Collect
Host51 collects two types of information — what you provide directly and what is gathered automatically.
Information You Provide
- Identity Information: Full name, date of birth, nationality
- Contact Information: Mobile number, email address, home address
- Identity verification documents: Copy of National ID, passport, or driving license (as part of the KYC process)
- Financial Information: bKash/Nagad/Rocket number, bank account details (for payment processing)
- Account information: Username, password (hashed)
- Support Communications: What you write in live chat or email
Automatically collected data
- Device information: Device type, operating system, browser version
- Network data: IP address, internet connection type
- Usage data: Time spent on each page, games played, buttons clicked
- Transaction history: Deposit, Withdrawal & Betting Records
- Cookies & Tracking Data: For session management
| Data type |
How We Collect It |
Mandatory? |
| Name and date of birth |
Registration Form |
Yes |
| Mobile & Email |
Registration Form |
Yes |
| Identity Document |
KYC Upload |
Yes, for withdrawals |
| Payment Information |
Payment Form |
Yes for transactions |
| IP Address |
Automatic |
Automatic |
| Gaming History |
Automatic |
Automatic |
3 Purpose of Data Collection
Host51 does not collect data without reason. Every piece of information we gather has a specific, legitimate purpose:
- Account Management: For registration, login, and account security.
- Identity Verification: To prevent fraud and money laundering during the KYC process.
- Payment Processing: To ensure fast and secure deposits and withdrawals.
- Customer Support: To provide effective assistance in resolving your issues.
- Responsible Gaming: To identify problem gambling risks and take appropriate protective measures.
- Security monitoring: To detect fraud, hacking, and irregular activity.
- Service Improvement: For statistical analysis to improve the user experience.
- Legal obligation: To comply with lawful requests from relevant authorities.
Your data is never shared with third parties for marketing or advertising purposes. If you do not wish to receive promotional emails or SMS from host51, you can opt out at any time.
4 Data Retention & Security
Host51 follows the highest industry standards to protect your data. Our security framework is outlined below:
Technical Security
- On all data transfers TLS 1.3 Encryption is applied.
- In Stored Data AES-256 Encryption is applied.
- Passwords are never stored in plain text — bcrypt hashing is used.
- Firewall, DDoS protection, and intrusion detection systems are always active.
- Regular third-party security audits are conducted.
Data Retention Period
All data is retained while your account is active. Following account closure, certain information must be kept for a period of time due to legal obligations:
- Transaction records: 5 years after account closure
- KYC documents: 5 years after account closure
- Support communications: 2 years
- Log files: 1 year
Our servers are hosted in internationally certified data centers with 24/7 physical and digital security in place.
5 Data Sharing Policy
Host51 does not sell your data — that is our strongest commitment. That said, there are a limited number of situations where sharing certain information may be necessary:
Who Your Information May Be Shared With
- Payment Providers: With bKash, Nagad, Rocket, or your bank — solely to process transactions.
- Identity Verification Services: With regulated third parties as part of the KYC process.
- Legal Authorities: When required by court order, government investigation, or legal obligation.
- Technology partners: Cloud service providers supporting site operations — under strict confidentiality agreements.
Important: All third parties we work with are contractually bound to uphold host51's privacy standards. They may not use your data for their own purposes.
Parties we do not share data with
- Advertising or marketing companies
- Data brokers or information trading companies
- Any other gaming platform
- Your family or acquaintances (without your consent)
6 Cookie Policy
Host51's website and app use cookies — small files stored on your device that help improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: Essential for core site functions — login sessions and security tokens. Disabling these will prevent the site from working properly.
- Functional Cookies: To remember your preferred language, theme, and settings.
- Analytics Cookies: To understand which parts of the site are used most — data is fully anonymized.
- Security Cookies: To detect fraud and bot activity.
You can delete or disable cookies through your browser settings at any time. However, disabling essential cookies may limit certain features of the site.
7 Your Rights
As a host51 user, you have the following rights over your personal data:
- Right to Know: You can find out what information we hold about you.
- Right to rectification: You can request that incorrect or outdated information be updated.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to restrict processing: You can request that data processing be suspended while an investigation is ongoing.
- Data Portability: You can receive your data in a commonly used format.
- Right to Object: You can object to certain types of data processing.
- Right to withdraw consent: You can opt out of marketing communications at any time.
To exercise these rights support@host51.bet. We will respond within 30 business days.
8 Children's Privacy
Host51 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account on host51, that account will be closed immediately and all associated data will be deleted.
If parents believe their child is using host51, please support@host51.betto let us know. We'll take prompt action.
9 Policy Changes
Host51 may update this Privacy Policy when necessary. If changes are made:
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, a notice will be sent to your registered email address.
- A popup notice may be displayed when you log in to the site.
Continued use of the site after any changes will be considered acceptance of the updated Privacy Policy. We recommend reading through the full policy once after any update.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
- Email: support@host51.bet
- Live Chat: Chat icon at the bottom right of the site
- Support Hours: 24 hours a day, 7 days a week
Our commitment: We process all privacy-related requests within 30 business days. Urgent matters are typically addressed within 48 hours.